Usetiful Review: Features, Pricing, Alternatives, Pros & Cons (2023)

Usetiful Review: Features, Pricing, Alternatives, Pros & Cons (2022)

What is Usetiful?

You’ll be able to show off your product’s value with Usetiful and reduce churn by providing an engaging walkthrough of your product.

Product tours are an enjoyable and straightforward approach to introducing your customers to your products from your site.

You can easily construct product tours and reviews with a no-code visual editor that includes images and videos, tip balloons, pointers, modals, slideouts, and custom triggers and delayers.

Usetiful also supports dynamic URLs and single-page apps to give every user a unique and smooth experience.

To make things easier, use onboarding checklists to break down complicated activities that generate more interaction.

You may break down tours into bite-size chunks such as orientation and functions, and weave them together to form a user’s journey.

Users should be able to onboard at their own speed and maintain their positions, so they’re more likely to return and pick up where they left off.

Furthermore, you may also offer incentives to your visitors in order to encourage them to complete your tours.

With the help of Smart Tips, you’ll be there for your consumers every step of the way.

Each day, you’ll see a slew of emails that claim to be the next “best thing” for your business. While some of these come from vendors who genuinely want to help you succeed, others are just trying to sell you something. Don’t get caught up in this hype! Here’s what you should know about best practices for email marketing

You may use dynamic tooltips to notify visitors to enter critical data, point out new features, and prevent errors in entry.

Usetiful also aids in the simplification of even the most complicated processes and forms by providing hints that enhance retention rates and enhance user data input quality.

Usetiful should be customized so that users feel like part of your products.

With themes and custom CSS to match your product’s branding and layout, you may completely white-label Usetiful.

You may preview and test your interactive walkthroughs before you go live to ensure that everything is in order.

Usetiful is also GDPR compliant, allowing you to develop customer confidence and trust!

Try Usetiful 14 days for free

Usetiful Features

Here are all the features to consider.


In an easy and pleasant way, onboard your consumers.

Assist your consumer through each digital product search and assist them in the first use. Product tours help to improve the user experience by providing on-screen contextual information whenever users require it, helping them to discover the “ah-ha” moment of your application.


Complex onboarding made simple.

Checklists help you create consistent onboarding experiences out of little atomic parts. Users continually feel pleasure as they move step-by-step into your product reviews. It’s simple to go back later and get a checklist keeping track of user progress.


Helpful tooltips anywhere needed.

Smart Tips can help you with any type of form or procedure on your site. To add hints or vital information to critical inputs or perplexing sections, use smart tips. Increase the number of conversions and the quality of your customers’ data inputs by using smart tips.


24/7 support agent for your customers.

You’re a small business owner who’s done your homework and understands that one-size-fits-all content doesn’t work. You’ve made the commitment to make it easy for customers to access all essential information they’ll need to complete their tasks. Make your knowledge base, how-to articles, useful links, and Usetiful product tour details easy.

Try Usetiful 14 days for free

How does Usetiful work?

Usetiful adds an experience layer to your product details


If you want to create a more sophisticated experience and improve the product, add a controllable experience layer that offers product tours, clever hints, or feature announcements. Add a modest script to your site and take user experience to the following level.


Usetiful works well with single-page applications.

Product tours, onboarding checklists, and smart tips are all fantastic ways to improve your single-page app. Interactive walkthrough companies frequently lack support for SPAs since they rely on URLs to change with every user action – a powerful set of triggers and delayers in Usetiful allows the platform to react adaptively to changes in page content.


Personalized experience with privacy at the heart.

Create dynamic, engaging product tours and smart tips with Zendesk’s zero-knowledge design. On your end, Usetiful’s zero-knowledge design reduces privacy concerns.

Who is Usetiful for?

Usetiful es best for :

  • Product managers
  • UX designers
  • Anyone who wants to demonstrate product value and improve user retention.

Usetiful Pros and Cons


Build product tours without coding.

There’s no need for any coding abilities! Use the useful product tour builder, which offers a WYSIWYG editor with rich content such as photos, GIFs, or videos to create elegant and engaging tours. You can make changes to the material online and publish them immediately without requiring technical release or coordination.


Consistent look & feel of your product.

Use Usetiful to make your software seem like an essential component of it by customizing the look and feel. To prevent perplexity and maintain a exceptional user experience, Useteous may be fully white labelled to imitate the structure of your program, avoiding confusion.


Tour previews directly in your app.

Usetiful is a browser extension that allows you to preview and test your dynamic walkthroughs directly on your website or site before you install any code. Before you release them live to your users, you may iterate on your tours using the Usetiful browser plugin.


Have your content under control.

There’s no need to wait for the next version to release fresh features. You may get rid of dependencies and iterate on the ideal user experience in a hurry thanks to Usetiful. To update your Usetiful content, you don’t need to prepare any engineering assets.


Find how users interact and behave.

Get closer to understanding how people are using your program and what they’re saying about it. Use analytics to evaluate the user engagement of your flows and campaigns. Using Usetiful toolshed, identify areas in the user experience that need improvement and connect them with the appropriate tool from the shed.


Insights-led improvements.

Gather feedback from your consumers by utilizing our built-in surveys or connected applications. Determine how helpful are your help articles, product tours, and new features in terms of understanding how to use the application. Make improvements to the content to enhance user onboarding and improve the user experience via iteration.

Open platform

The Usetiful is an open platform that allows you to include services and external material inside your site.

Try Usetiful 14 days for free

Usetiful Pricing Plans

All plans come with a 14-day free trial and 30-day money-back guarantee.

Free (€0 / mo)

  • 1 product tour & 1 page with smart tips
  • 2000 assists / month
  • 1 team member
  • Enjoy all these awesome features:
  • Product tour
  • Smart tips
  • Hotspot beacons
  • Interactive tour builder
  • Great support over email

Plus (€29 / mo)

  • Unlimited tours, smart tips, and checklists
  • 5.000 assists / month
  • up to 2 team members
  • Everything in Free, plus:
  • Onboarding Checklist
  • Customizable themes for a native look
  • Usage analytics
  • Basic segmentation
  • Priority email support
  • 14-day free trial
  • 30-day money-back guarantee

Premium (€99 / mo)

  • Unlimited tours, smart tips, and checklists
  • 20.000 assists / month
  • up to 7 team members
  • Everything in Plus, additionally:
  • No Usetiful watermark
  • Additional account security
  • Email & video support
  • Data Processing Agreement
  • Content snapshots
  • Assistant (coming soon)
  • Advanced segmentation (coming soon)
usiteful pricing

Try Usetiful 14 days for free

Executive Summary

To sum things up, Usetiful is a great tool that offers a lot of features to help you onboard your customers and improve user retention.

There’s also a 14-day free trial, so you can test out the platform for yourself without being charged anything.

It doesn’t require a credit card upfront, so you can see if it’s a good fit for your business before committing to a paid plan.

Get started with Usetiful .

Disclosure: I may receive affiliate compensation for some of the links below at no cost to you if you decide to purchase a paid plan. You can read our affiliate disclosure in our privacy policy. This site is not intending to provide financial advice. This is for entertainment only.

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