Chatbots are becoming increasingly more important as businesses strive to create better customer experiences. Support Board is a chatbot that helps with business customers’ communication in a more efficient way. With Support Board, businesses can quickly and easily create conversational chatbots across channels like WhatsApp, SMS, and email. This allows businesses to convert more customers with this live chat system integrated, pop-up messages, and automations.
The right chatbot can make a big difference in your business. It can help you save time, money, and headaches.
By the end of this review, you’ll know if Support Board is the right ChatBot for your online business needs.
Let’s get started.
What is Support Board?
Support Board is a chatbot that helps all the customer communication processes with your business websites in a more efficient way. With Support Board, businesses can quickly and easily create conversational chatbots across channels like WhatsApp, SMS, and email. This allows businesses to convert more customers with live chat, pop-up messages, and automations.
There are several things that make Support Board stand out as a chatbot provider. First, its bots are powered by artificial intelligence-driven bots (AI) and natural language processing (NLP). This allows them to understand customer feedback, and queries and respond in a more natural way. Additionally, Support Board offers a wide range of features, including live chat, automated messages, customer satisfaction surveys, and more.
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How Does Support Board Work?
Support Board works by helping businesses create chatbots that can communicate with customers across various channels. The chatbots are powered by AI and NLP, which allows them to understand customer queries and respond in a more natural way. Additionally, Support Board offers a wide range of features, including live chat, automated messages, customer satisfaction surveys, and more.
What Are the Benefits of Using Support Board?
There are several benefits of using Support Board as your chatbot provider. First, its bots are powered by artificial intelligence (AI) and natural language processing (NLP). This allows them to understand customer queries and respond in a more natural way. Additionally, Support Board offers a wide range of features, including live chat, automated messages, customer satisfaction surveys, and more.
Some of the other benefits of using Support Board include:
– Live chat: Support Board offers live chat so you can quickly and easily communicate with your customers.
– Automated messages: With Support Board, you can send automated messages to your customers. This helps you stay in touch with them without having to manually send each message.
– Customer satisfaction surveys: Support Board allows you to send customer satisfaction surveys so you can get feedback on your chatbot’s performance.
-Integrations: Support Board offers integrations with popular platforms like WhatsApp, SMS, and email. This allows you to easily connect your chatbot with your other systems.
Support Board Features.
Here are all the features to consider.
Support
- Manage Conversations
- Knowledge Base Articles
- Message Editor
- Saved Replies
- Departments
- Notifications
- Real-Time Queue
- Direct Message
- Email Piping
- Omni-Channel
- AI Translations in Real-Time
- AI Smart Reply
- Reports
- Agent Ratings
- Tickets
- Offline Message
Smart Chatbot
- Automated Communication
- Easy to Use
- Ready Templates
- Benefits
- Chatbot Training
- Rich Messages
- Human Takeover
- Multilingual
- Knowledge Base
- WooCommerce Integration
- Works with Facebook, Telegram, and More
- AI Artificial Intelligence
- AI Google Search and Spelling Correction
- Analytics
- Actions
- Dialogflow CX and ES
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Marketing
- Popup Message
- Welcome Message
- Follow Up Message
- Subscribe Message
- Newsletter Subscription
- Automations and Triggers
- Multi-Users Direct Message
- WooCommerce
- Chat Bot
- Social Share
- Pro-active Chat
- Rich Messages
Users
- Registration and Login
- Manage Users and Agents
- Find, Sort and Filter
- Get to Know Your Customers
- AI Language detection
Developers
- Web API
- JavaScript API
- PHP API
- Use cases
Apps (most Used Platforms)
- Dialogflow
- Tickets
- Messenger
- WooCommerce
- Slack
- Telegram
More Features
- Mobile App
- Progressive Web App
- WordPress Integration
- Multilingual and RTL
- Privacy Acceptance and GDPR
- Design Customization
- White Label
- Security
- Panel and Full-Screen Chat
- Performance
- Data and Privacy
- Facilitate Restricted Data Access
- Departments
- Adding customizable background images
- user Management Module
- Chat System Optimized
- Modify Message Layouts
- Enables Agents
- Chat transcripts
Who is Support Board for?
Support Board is Best for SMBs, freelancers, and agencies that want conversational chatbots to beef up customer support.
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Support Board Pros and Cons
Pros:
- Support Board offers a wide range of features, including live chat, automate your customers’ communication messages, customer satisfaction surveys, and more.
- The chatbots are powered by AI and NLP, which allows them to understand customer queries and respond in a more natural way.
- Support Board integrates with popular platforms like WhatsApp, SMS, and email.
Cons:
- Support Board is a relatively new company, so there are not many user reviews available.
- Apps are not included and must be purchased separately from the apps area.
Support Board Alternatives
Convert more customers with live chat, pop-up messages, and automations
Build, improve, and scale your customer support
The fastest way to grow your business websites with the power of conversation
Start delivering great customer service today with the help of AI-powered tools
Support Board Pricing Plans
No monthly fees. One-time payment. The lower price in the market. There is no free version.
PHP $59
- Support Board For PHP
- One-time payment
- Lifetime license
- Lifetime updates
- 6 months of premium support
- PHP version
WORDPRESS $59
- Support Board For WordPress
- One-time payment
- Lifetime license
- Lifetime updates
- 6 months of premium support
- WP version
- WordPress Chat Integration
Messaging Apps Bundle $79 (SAVE 45%)
By purchasing this pack you will get the following apps with a 45% discount: Messenger, WhatsApp, Telegram, Twitter, and Google Business Messages.
Dialogflow $29
Tickets $19
WhatsApp $29
Messenger $29
Twitter $29
Telegram $29
Google Business Messages $29
WooCommerce (WORDPRESS ONLY) $39
Slack $29
WeChat $29
Perfex CRM $9
Ultimate Membership Pro (WORDPRESS ONLY) $9
WHMCS $29
Zendesk $9
Active eCommerce $9
ARMember $9
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Executive Summary
Support Board is a customer support chatbot tool that helps businesses automate their customer support. It offers features like live chat, automated messages, customer satisfaction surveys, and more. The chatbots are powered by AI and NLP, which allows them to understand customer queries and respond in a more natural way. Support Board integrates with popular platforms like WhatsApp, SMS, and email. There is no monthly fee, and users only have to pay a one-time payment. The company also offers a Messaging Apps Bundle for a discounted price.
Disclosure: I may receive affiliate compensation for some of the links below at no cost to you if you decide to purchase a paid plan. You can read our affiliate disclosure in our privacy policy. This site is not intending to provide financial advice. This is for entertainment only.
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