When reproducing a bug, it’s important to capture customer feedback as well. Gleap makes this easy by allowing users to pinpoint issues with screenshots and replay videos. This way, you can get a visual bug report packed with technical data. This is a great tool for software teams, project managers, and developers that want to squash bugs faster and boost user satisfaction.
The right online course platform can make a big difference in your business. It can help you save time, money, and headaches.
Gleap is a great online platform to consider for businesses of all sizes.
By the end of this review, you’ll know if Gleap is the right online platform for your online business needs.
Let’s dive right into this review.
What is Gleap?
Gleap is a game-changing solution that works on both web and mobile platforms, and it requires just a few lines of code to integrate into your program.
End-users and testers may report issues using the feedback widget, which is located on every page.
They can capture and annotate screenshots for greater clarity, as well.
You’ll be able to quickly generate a visual bug report with the video replay and pictures, allowing you to squash the problem and get back to focusing on your rest of your tasks.
A simple widget transforms user feedback into visual bug reports, allowing you to correct them more quickly. Gleap records all of the technical information, such as which browser, device, and operating system were used, as well as console and network logs for each problem.
In addition to all of the bug-catching, it also has integrations for popular applications such as Slack, Jira, Zapier, and HubSpot, streamlining your whole operation.
You’ll be able to send bug reports in real-time to your project management software, saving hours of manual data entry and improving iteration speed.
Team members can also help you assess your progress and identify areas that need improvement, as well as respond to direct messages and resolve problems.
You may allow users to activate the feedback flow by shaking their phone, capturing a screenshot, or pressing a button thanks to the dynamic mobile capabilities.
Furthermore, your development team can choose to obtain automatic bug reports when crashes or rage clicks are detected.
Gleap also allows your users to submit feature requests directly from the feedback widget, which is truly fantastic. Best of all, Gleap makes it simple for them to do so.
Users will appreciate it if you respond to them directly, letting them know you’re working on it. Share your feature request board openly so that consumers may choose which features they want the most.
You’ll be able to create custom questions or Gleap’s pre-made templates for surveys to collect specific insights.
Use a simple dashboard to monitor responses and make customer-driven development decisions based on the findings.
Try Gleap for free
Who is Gleap for?
Best for: Software teams, project managers, and developers that want to squash bugs faster and boost user satisfaction
Developers waste a lot of time trying to reproduce and manage bug reports via email. This can be very frustrating and time-consuming. Gleap makes it easy to squash bugs faster and boosts user satisfaction. With Gleap, you can quickly generate a visual bug report with the video replay and pictures, allowing you to correct them more quickly.
Here are all the product features to consider.
Gleap is for Mobile Apps and Websites
Gleap is the only platform that may be used for both mobile apps and websites. With an SDK available for everyone, Gleap is also very easy to get up and running.
Fix bugs 10x faster
Fix bugs faster: The user can usually figure out what’s wrong with their computer by studying the logs while having a look at the console. -> With screen captures, annotated screenshots, as well as console and network logs available.
Communicate with users one-on-one
Let them know they were heard. Users who feel that they have been heard are far more likely to be satisfied with the product or service.
Discover the features your users really want
The Management tab allows you to access important information about your Sendy account, as well as make feature requests and have them voted on. Display your feature request roadmap anywhere on your website by embedding it.
See where your users are at their happiest
It’s possible to find out what users think by looking at user comments, rankings, and surveys.
Literally see bugs through your users’ eyes
You’ll be able to resolve problems up to 40 percent quicker if you use action replays.
It has integrations for popular tools like Slack, Jira, Zapier, and HubSpot, streamlining your entire workflow.
You’ll be able to submit bug reports in real-time, so you can save hours of manual data input and iterate faster.
With an integrated customer support solution, you can follow up with everyone on your team through a single interface and instantly get answers to any questions they have. Plus, you may assign individual personnel to handle concerns and respond to direct messages, ensuring that nothing goes undetected.
Try Gleap for free
Gleap Pros and Cons
– Ease of use
– Mobile app and website support
– Excellent integrations
-Ship bug reports
-Fix bugs faster
– Some features are still in development
Gleap Pricing Plans
Gleap comes with a free plan
Free $0 per month
- Projects 1
- Data retention 1 day
- Unlimited bug reports
- Unlimited team members
- Direct user communication
- Feature request board
And the paid plans have a 25% discount if you pay them yearly and come with a 14-day free trial.
Starter $29 per month
- Projects 2
- Data retention 1 month
- Everything in Free +
- Session & environment data
- Micro surveys
- Custom events
- Custom domain
Growth $109 per month
- Projects 10
- Data retention 12 months
- Everything in Starter +
- All integrations
- Console logs
- Network logs
- Custom data
- Custom feedback types
- Remove Gleap branding
Pro $299 per month
- Projects Unlimited
- Data retention Unlimited
- Everything in Growth +
- High priority support
- Custom MAU plan
- API access
- 99.9 % SLA
And also a lifetime deal
Try Gleap for free
Instabug is a bug reporting and customer feedback platform that is used by over 250,000 developers. It’s simple to use and can be integrated with popular tools like Slack, Jira, Zapier, and HubSpot. With Instabug, you can quickly and easily capture screenshots, videos, and console logs to help you squash
If you’re looking for an affordable and user-friendly bug reporting and customer feedback tool, look no further than Marker.io. With its easy-to-use interface and variety of features, Marker.io is perfect for any software team, project manager, or developer. Some of its key features include a screenshot and video recording,
Usersnap is a bug reporting and customer feedback tool that lets users pinpoint issues with screenshots and replay videos. It’s an alternative to Instabug, Marker.io, and Gleap, and it’s best for software teams, project managers, and developers that want to squash bugs faster and boost user satisfaction.
Gleap is an excellent bug reporting and customer feedback tool that is easy to use and has a variety of features.
With Gleap, you can quickly and easily capture screenshots, videos, and console logs to help you squash bugs faster and boost user satisfaction. Gleap also integrates directly with popular tools like Slack, Jira, Zapier, and HubSpot.
If you’re looking for an affordable and user-friendly bug reporting and customer feedback tool, look no further than Gleap.
There’s also a 14-day free trial, so you can test out the platform for yourself without being charged anything.
It doesn’t require a credit card upfront, so you can see if it’s a good fit for your business before committing to a paid plan.
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